OK set your pretriggger frames to at least match the cameras FPS setting..so if
blue iris is recording at 15fps use 15 pre trigger frames...this will give you 1 second before the recording..you can make it 30 or 45, the higher you go the more memory and cpu is used...1 second should do it in most cases. Also make sure that object detect reject is not checked in your motion detection tab.. it will make you miss recordings and/or pick up on motion late...