Moisture in Hikvision EXIR camera DS-2CD2385FWD-I

normel

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Hello, in all of the camera's i have installed, there seems to be moisture inside the lens. Doesnt matter hanging indoor or outdoor. I have checked inside the camera, the bags are there. So thats not the issue, but after a week its still like that. Didint try. What could be the possible reason for this ?
The room i stocked the camera's is not heated. Could that be the reason?

Below the pictures:
65e58803-a596-4f3a-aefd-c1b58b187aef
814a5af4-8c15-4759-9a16-a7815a597f73
3284b43a-bf7f-40f6-a186-c9944ce1e682
d516cd5e-47ab-4b08-84d4-826f6a0b13ae
 

StewartM

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The images you posted look similar to the DS-2CD2385FWD-I but have some distinct differences. I suspect they might not be genuine. The DS-2CD2385FWD-I are IP67 rated which means they can take a direct water spray/survive submerging in shallow water for a brief period. Regarding the bags you mentioned, I stand corrected but I have not seen silica bags inside contemporary models, only in indoor variants. According to specifications the DS-2CD2385FWD-I should not have condensation issues with humidity under 95%. Where did you purchase them from? Serial number from one of them?
 
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