Need help on DVR

Espi03

n3wb
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I have a 16 channel Karbontech hd-sdi dvr and ive tried resetting the dvr and it just stays on the home screen and only says Karbontech. I tried disconnecting the hard drive and nothing I went ahead and purchased a new hard drive and still the same screen. What are my options and what can I do to resolve this issue? I attached a photo to show the screen it stays stuck on. Thanks
 

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SamM

Pulling my weight
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Sorry, not familiar with this product.
 

SouthernYankee

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That is a re-branded device, more tan likely a Dahua or Hikvision.

Are you using it as a DVR or an NVR ? Are the cables COAX or ethernet/RJ45. Provide a picture of the front and back of the device ?
Also are there an MAKE / model numbers or information off of the cameras ?
 
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