No connection to my camera - use to work just fine.

Spookiepower

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I have the DS-2CD2532F-I Mini dome camera, which have been working just fine. But this morning it did not work any more.

I can't find my camera in SADP or in the iVMS-4200 software. When I ping my camera I receive this "Destination host unreachable". In iVMS-4200 I get the message that it is offline or the connection is broken.

I have tried two different network cables, just to see if one of them should be broken, but without any luck. I have uninstalled SADP and WinPcap, and installed them again, also without any luck.

I have also tried to reset the camera, using the little button on the camera.

Any one have an idea to what to do next ?

- Kim -
 

Del Boy

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Is the camera powering up? Can you hear it clicking and are the IR lights coming on if you cover it?
 

bp2008

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Spookiepower

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I tried to reset it, but it did not help.

I can see the cameras MAC adress in my router, but the camera does not receive any IP adress.
 

Spookiepower

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Just to be sure. The SADP tool is used to find the camera and to add an IP address to it. Is that correct ?
 

ruppmeister

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That is correct. It searches your subnet for any active device and will list its IP and mac address. You can then change the IP in some/most cameras.
 
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