No live view in Hikvision DS-7616NI-SE/P NVR

hikster

n3wb
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I have a Hikvision DS-7616NI-SE/P NVR which I am using to monitor a single Hikvision IP camera for now. I was able to connect to the IP camera directly from my laptop and view the lie image of the IP camera in my web browser, however the live view on the NVR shows nothing. When I reboot the Hikvision, the NVR actually does show a single still photo from the camera, but when I enter the Configure Camera section, no live image shows up. I've tried to reduce the image resolution and the frame rate, thinking that perhaps my VGA monitor cannot keep up with the camera, but to no avail.

I've read recently that this behavior started to manifest itself on Hikvisions NVRs running firmware 2.3.9 and 2.3.10, but was working fine on 2.3.8. I am running 2.3.10 right now, though I see that 2.3.11 just came out. I'm going to try upgrading the firmware next, but first I just want to check to see if anyone else has encountered this problem.
 
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