Noob - Looking forward to my new setup...and a question

[drmdolfan]

Hello all! I just completed my first cam install. Got a single Amcrest outdoor POE 4MP running and recording direct to disk using BI. Found a great deal on an HP Core i7 from the local Staples a week ago (we'll see if it sucks or holds up....). I did notice that the main video stream has a rectangular pixelated region, starting from the left most side of the view/image and 192 pixels wide (the full width of the video region is 2688 pixels, so about 7% of the view is affected). This region is pixelated both in the live view and in the recordings. I rebooted the camera and no change. The sub stream (VGA quality) does not show the pixilation. Should I try to get a replacement camera? I am pretty much using the Amcrest default image settings. The pixilation is not restricted to the BI software....so it is definitely something with the camera.

Thanks. Dan.

 

[cornholio]

Are you sure its not the amcrest logo ?

Edit: I would either try resetting the settings to default again (press and hold the reset button for 30s) or look in the section of settings that allow users to set a pixelated private zone.

 

[drmdolfan]

Actually... there is text / an overlay with "IPC" in the pixelated region....but the pixilation is over the entire length of the 192 pixel strip - not just the text part...and it looks like the overlay text extends slightly beyond the 192 pixel mark.. Thanks for the response!