Overlays no longer showing on attached jpeg when triggered

[jimmyt]

Over the last few weeks the overlays have stopped showing up (via sms) on the attached images when triggered and an alert sent. Am I missing a new setting? I haven't changed anything. The recordings on the dvr show the overlays with no problems - its just the attached image on alert sent via sms.

 

[TVille]

You say DVR, but this is posted under BI. Assuming you are using BI, which version?

 

[jimmyt]

yes.. bi - on the current stable version.. 5.5.1.13 noticed it a week or so ago..

One thing I just tried was to do a snapshot from the ui - and it did show the overlay.. just not in the image attached via the sms trigger

 

[sebastiantombs]

.13 is having some problems. Have a look in the BI update thread. I'd suggest dropping back to .12

 

[jimmyt]

fyi for anyone interested... 5.5.2.1 fixed the issue