Password Reset

[Evelinamber]

So I bought this Hikvision DS-CD2332-I turret camera but I can't see to make it work. I need to reset the password. Does anyone know of a website/software I can use?

 

[alastairstevenson]

So I bought this Hikvision DS-CD2332-I turret camera but I can't see to make it work.

What exactly have you tried?

Find the camera with SADP, see it's IP address and if it is 'active' or 'inactive'? Hangzhou Hikvision Digital Technology Co. Ltd.
'Activate' the camera if it was 'inactive', as a new camera should be?
Change the IP address to match the range using on your network?
Use the IP address in the IE11 browser to access the camera web GUI?