Problem with new Hootoo HDP211

micha67

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I have the new HooToo IPHDP211 and there is a problem with the moving motor. After i connect the cam to the power it boots and the camera normally moves around. But this camera doesn't sometimes it hangs on the same position so i think the transmission or motor is faulty. I have gotten my 2. one today and it has the same problem. Does anyone knows about such problems with hanging motor?
 

fenderman

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Welcome to the forum...Are you able to move it via the web browser?
I would not recommend any of these cheap ptz cameras (foscam, wanscam, hootoo)...you are better off with a wide angle fixed camera like the hikvision 2432 with a 2.8mm lens (not the default 4mm).
 

micha67

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Hi
i use the web browser. i think it is a mechanical problem because also in the web browser it hangs on the same position as in the boot process.
 

fenderman

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Just return it...since you just bought it..give you a chance to start with a good camera.
 
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