I have 8 cameras installed and 4 of them are PTZ cruisers ( the imou ones ).
The problem is I am unable to move the cameras UP and DOWN neither from the NVR, SmartPSS, or the DMSS app. Just the up and down dont work they do move left and right without issue.
The only way I am able to move the cameras up and down is through the IMOU app and the cameras operate fine through IMOU software but doesnt work on all the above. I have updated the NVR firmware, updated SPSS, and tried everything else but no solution yet.
Any suggestion ?
Thanks
The problem is I am unable to move the cameras UP and DOWN neither from the NVR, SmartPSS, or the DMSS app. Just the up and down dont work they do move left and right without issue.
The only way I am able to move the cameras up and down is through the IMOU app and the cameras operate fine through IMOU software but doesnt work on all the above. I have updated the NVR firmware, updated SPSS, and tried everything else but no solution yet.
Any suggestion ?
Thanks