PTZ preset/patrol fucntion via IVMS 4200

inchan

n3wb
Joined
Dec 7, 2019
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Location
philippines
Hi guys just wondering if anyone can help me with this errors?
this is an analog camera.preset and patrol is working in ivms when they are in same local network.
when tying this remotely using ivms thru hik-connect
ptz controls are working but every time i try to create preset or patrol this errors shows.
thanks


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