PTZ Recovery

[dimuc]

Hi

I recently updated my NVR and PTZ (darkfighter) camera to the latest firmware. NVR firmware was installed successfully. However the PTZ upgrade failed, it had done before but I managed to recover using TFTP.

On this occasion I have tried restoring firmware using TFTP but it is showing to be problematic. I have unplugged everything from the NVR apart from a cable from one of the ports to my PC running TFTP and the camera in question in one of the ports.

I don't seem to be able to Connect to the device (see TFTP attachment)



I would appreciate any advice in relation to next steps.

Thanks

 

[alastairstevenson]

I would appreciate any advice in relation to next steps.

Long-shot suggestion:
Just in case there is any interaction between supplying PoE via the NVR and data it may be worth trying to power the PTZ by external (12v?) power and have PC and PTZ on a switch if that is possible.

 

[dimuc]

Long-shot suggestion:
Just in case there is any interaction between supplying PoE via the NVR and data it may be worth trying to power the PTZ by external (12v?) power and have PC and PTZ on a switch if that is possible.

I have ordered one of these to try it via a dedicated POE rather than POE via NVR - https://www.amazon.co.uk/gp/product/B01G58ZQPY/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

Thanks

 

[Securame]

I have ordered one of these to try it via a dedicated POE rather than POE via NVR - https://www.amazon.co.uk/gp/product/B01G58ZQPY/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

48V 0.5A... that might not be enough depending on what PTZ you have.