Push notifications iPhone SE 2 failing

MBPlayer

n3wb
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All of a sudden a few weeks ago alerts stopped working outside IVMS 4200 on my iPhone.
I used the app IVMS 4500 but the retailer told me that it was better to use the app Hik-Connect.
I deleted the app IVMS 400 en installed the app Hik-Connect. Everything works except push notifications?!
The buttons in the app are all on on. I use the version 14.5 on my phone.
My wife uses a Samsung and the app works fine?!

I have three questions:
1) May this be related to the settings in IVMS 4200?
2) May this be related to the version 14.5 on my iPhone?
3) Any ideas on fixing this?
 

MBPlayer

n3wb
Joined
Jan 23, 2020
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I finally found the problem and solved it. I created a new account with Hik Connect (now with an email account,
previously with a phone number) and now everything is working perfectly.
I suspect something went wrong with my previous account, but I'm glad everything has been resolved!
 
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