Question- Version 5 now shows Evaluation Version after computer crashes.

[Skinny1]

I have had version 4 of Blue Iris for a couple of years. Last April I upgraded to version 5 with a one-year support option. That expired this last week. Tonight I went to upgrade the software to version 5.2.7.11 and it caused my computer to crash. When I rebooted it now shows my version of Blue Iris is now an Evaluation Version. I have deactivated Blue Iris and reinterred my version 4 key and then tried to add my version 5 key and it says "This key has already been added to your license, you don't need to do it again" . But it is still showing an Blue Iris Evaluation Version on all my Camera screens. Any idea's?

 

[fenderman]

I have had version 4 of Blue Iris for a couple of years. Last April I upgraded to version 5 with a one-year support option. That expired this last week. Tonight I went to upgrade the software to version 5.2.7.11 and it caused my computer to crash. When I rebooted it now shows my version of Blue Iris is now an Evaluation Version. I have deactivated Blue Iris and reinterred my version 4 key and then tried to add my version 5 key and it says "This key has already been added to your license, you don't need to do it again" . But it is still showing an Blue Iris Evaluation Version on all my Camera screens. Any idea's?

Support ended now evaluation version

My support ended on the 7th and I instinctively updated my version when I opened BI and my cameras now say evaluation version. Is there any way to roll back to before the upgrade. Me being lazy I just paid for the support for another year but I am sure this has happened to others.

ipcamtalk.com

 

[Skinny1]

I reinstalled the software and it is working now