Really struggling with SADP

[BigFoot]

Hello all

I've just bought a Hikvision DS-2CD2335FWD - I camera but for the life of me I cannot connect it via SADP

It is set to the default Hikvision IP (192.168.1.64) but no matter what I try it is just not seeing it. It also doesn't show up under Angry IP scanner

What is confusing is that I've tried it on a friends PC and it shows up instantly in both SADP & Angry IP

I've unplugged my original running camera, tested the cable I'm using

What am I doing wrong - any suggestions gratefully received

Thank you in advance

 

[alastairstevenson]

I cannot connect it via SADP

make sure you are using the 3.x version, and not the version that may have come on the CD with the camera.
SADP Tool

What is confusing is that I've tried it on a friends PC and it shows up instantly in both SADP & Angry IP

How did you power the camera there?

no matter what I try it is just not seeing it.

And how did you power the camera here?
Does the 'link detect' LED show on the router/switch port that you have the camera connected to?

Presumably the camera isn't connected to an NVR PoE port?
If so - also plug the PC to an unused NVR PoE port.

 

[BigFoot]

Hi Alistair - its conected to a POE switch & showing the power light 'on' on the switch port

 

[alastairstevenson]

its conected to a POE switch & showing the power light 'on' on the switch port

Does the switch have both a power LED and a network link detect LED?

 

[BigFoot]

Does the switch have both a power LED and a network link detect LED?

Yes, it does (one each side) & both are illuminated. The PoE one is constantly illuminated & the Link one is flashing

 

[StewartM]

Perhaps your Windows firewall is blocking it?

 

[BigFoot]

Perhaps your Windows firewall is blocking it?
View attachment 41379

I'll try it @StewartM though I've currently got WinFirewall turned off - but thanks for the suggestion

 

[alastairstevenson]

Another way to explore if SADP is being security blocked is to 'Run as administrator'.
Usually it would prompt for elevated permissions each time it is run.