Rekor outage?

IReallyLikePizza2

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At around 1:30 I stopped getting plates, getting all sorts of weird errors logging into the dashboard

Anyone else?
 

IReallyLikePizza2

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Mines back

A real shame we have to rely on a cloud service for this, would be awesome if it could all be done locally for free!
 

Fubduck

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Mines been hit and miss, mostly miss, since 10:04 am MDT.
And it's still a miss.


edit: I haven't seen any 500 Server Error messages for over an hour. But, the dashboard is not showing any recent plates. The last plate shown on the dash board has a timestamp of 3:01:24pm
edit2: 7:02 pm MDT 500 server errors are back
 
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biggen

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My last plate is approx 4pm cst. Something definitely not right.
 

biggen

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I sent them a PM on Twitter. I’m surprised they don’t have a page to relay outages to their subscribers. I can’t find anything.
 

Fubduck

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My dashboard is showing a few more plates. I am now seeing plates through Oct 31 3:47:47 pm.

I am still seeing intermittent 500 Server Error message in my downloaded plate retrievals.
 

biggen

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Yup. I got a backlog of plates than came in from 4 - 445pm CST. Nothing after that however. Their support opens up at 8am EST. I'm going to try and call them.
 

biggen

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I haven't had a chance to call but more plates are coming in. I have plates through 7pm CST now last night so at least they weren't "lost".
 

IReallyLikePizza2

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Someone smart needs to figure out a way to pull the plates directly from the ALPR instance!
 

IReallyLikePizza2

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I had not been following that. Interesting!

I'm really looking for any excuse to jump ship from Rekor, price hike and no real extra features or even fixes. the GPU version is still junk
 

Fubduck

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Well I haven't seen any errors since 1239pm MDT. However my dashboard is not showing anything very recent. The last plate entry is at 2:56pm MDT.
 

biggen

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I was caught up this morning but now my last plate is 330 pm cst. Pretty weird
 

Fubduck

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This morning, 11-02-2022 @ 12:40am, I started to get plate data downloaded, it was a few every minute (I check for plate data every minute). It appears to have caught up with real time an hour later. A vehicle that went through at 2:40am, this was downloaded successfully in real time. A vehicle went through at 4:30am but it doesn't show on the dashboard and it hasn't been downloaded.
There were only a handful of errors during the night.
 
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