mrdunk45
n3wb
Hi,
Have had a 16 camera Lorex NVR (LNR816) installed at a vacation home in mountains - 400+ miles from my primary residence. It has worked fine (except for Dahua-Lorex buyout and switchover time) for about 3 years. However, in mid-November, I couldn't connect to NVR/cameras via Lorex Cloud - Login timeouts. Lorex support said I needed to be where cameras were installed to troubleshoot (ugh! 7 hrs away from primary residence!). I eventually went to the mountain cabin, called Lorex support and they remotely installed new software, and all was fine. I returned to my primary residence, and could monitor cameras via NVR as before.
However, for the last 2 or 3 days, I'm now experiencing the same issue! I'll call Lorex support but will likely get the same answer.
Any ideas as to what's causing this? Automatic software updates?
Don't have the greatest internet upload speed, perhaps 1-1.5 Mbps (but that has been the same for a long time). Would port forwarding/DDNS help as Lorex suggests for upload speeds <1.5Mbps.
Lorex never really says what went wrong...just wants me to be a remote location where NVR is installed. I'm getting frustrated with this.
Thanks in advance
Have had a 16 camera Lorex NVR (LNR816) installed at a vacation home in mountains - 400+ miles from my primary residence. It has worked fine (except for Dahua-Lorex buyout and switchover time) for about 3 years. However, in mid-November, I couldn't connect to NVR/cameras via Lorex Cloud - Login timeouts. Lorex support said I needed to be where cameras were installed to troubleshoot (ugh! 7 hrs away from primary residence!). I eventually went to the mountain cabin, called Lorex support and they remotely installed new software, and all was fine. I returned to my primary residence, and could monitor cameras via NVR as before.
However, for the last 2 or 3 days, I'm now experiencing the same issue! I'll call Lorex support but will likely get the same answer.
Any ideas as to what's causing this? Automatic software updates?
Don't have the greatest internet upload speed, perhaps 1-1.5 Mbps (but that has been the same for a long time). Would port forwarding/DDNS help as Lorex suggests for upload speeds <1.5Mbps.
Lorex never really says what went wrong...just wants me to be a remote location where NVR is installed. I'm getting frustrated with this.
Thanks in advance
