I have three Hikvision camera's. Ones running firmware version 5.1.6 build 140412 (DS-2CD2632F-IS) and the other two V5.2.0 build 140721 (DS-2CD2632F-IS & DS-2CD2032-I).
The v5.2.0 camera's don't seem to be taking snapshots, but video is recording perfectly. All three camera's are set up the same. Hikvision did remove and change a few features going from V5.1.6 to V5.2.0 and I wonder if this is a bug or fault as a result.
I noticed Hikvision has released a updated firmware to V5.2.3 maybe this address this.
Hikvision FTP site:
ftp://ftp.hikvisionusa.com/Hikvision...2.3_141024.zip
User Name: hikfirmware
PW: Hikvision123 - Its cap sensitive
I'll have another look at it later on today as I will need to resolve this same issue.
Update - 15-11-2014 - Had another look at it and have made some small changes to the way my camera was configured. This has fixed the problem for me. The camera is now recording video and taking snap shots. It wasn't a firmware bug as I first thought.
The things I would suggest you check are:
Go to Configuration - Advanced Configuration - Events - Motion Detection
The following box's should be ticked
- Enable Motion Detection
- Enable Dynamic Analysis for Motion
- Upload to FTP (this is the only one I changed from this morning and it started working)
- Trigger Channel
