Discussion in 'Chit-Chat' started by Aengus4h, Jun 27, 2018.
just read this one:
Home security cam sent video to wrong user
Hmmm. Swan has a factory?
Swann home security camera sends video to wrong user
yeah saw you posted it also
They should know better to suggest 'it's a one-off incident'. Bad PR, confirms they are not fully on top of things.
true, these "unique" ID code/checksum ideas are fraught with similar hiccups, banking, media management etc all fall down on stuff like this at some stage in their evolution, especially if the code is less digits than the number of units out there. There's a reason I prefer to have my data and cctv stuff managed in-house and not rely on some service provider to carry and forward it, convenience is great but so many aren't aware of the security hole in their privacy they make to have it...
Reason #4097 to NOT depend on cloud based cams....or anything else for that matter.
FYI - from another forum recently:
"I'm going to have to thread crap on every Ring deal.
My pro doorbell disappeared from my account 2 weeks ago. I contacted them when I realized I wasn't getting alerts any more. Turns out my login somehow was deleted (I've had Ring Pro for 9 months). I even ordered it from Ring.com so I know I had an account on there.
Worse, my doorbell (still connected to the internet), was added to someone else's profile. They were getting my doorbell alerts for at least the week I didn't notice my alerts stopped working.
I called several times and got the runaround. Even spoke to a manager who said they would get back to me in a hour. Never heard from. Ring has not told me what happened to my account/doorbell. The profile that had my doorbell attached to it had my address. Someone else was getting all my alerts and had my location. THIS IS NOT OK.
Ring hasn't come clean on why/how this happened.
Even is someone compromised my login, I should have been notified of changes to the account, which I was not." - supernoman
Ouch! That's pretty bad.
Minimum wage Ineptitude works everywhere.
I would demand my money back today, and file a complaint with the state attorney's office.
Separate names with a comma.