Test motion greyed out and Interface unresponsive

[Bun-Bun]

Hello,

My main BI install works great in a VM on my server at home. I only ever access it via RDP and have had no issues with it.

Now my second install is on bare metal and I am having some weirdness. First I went to test motion settings and the test motion detection in the right click menu on a clip is greyed out. Further the entire desktop becomes unresponsive if any video is playing. This is a headless machine being accessed via RDP. I have tried the setting the 5/15/20 second video delay over RDP setting and doesn't seem to make a difference.

Any ideas whats going on?

 

[SouthernYankee]

What is the PC CPU load when running RDP ?
Are you wired or wireless ?
What is the CPU and memory ?
How many cameras, frame rate, Iframe value, camera resolutions , max bit rate ?
Are you testing the RDP locally or remotely ?

are you using a demo version of BI ?

 

[Bun-Bun]

BI box is wired to gige switch
Fresh install of Win 7
CPU is Intel i7 920 with 6GB of RAM, GTX260 graphics card with no monitor connected.
1-5% CPU and 937MB of RAM used
1 camera currently. TV-IP751WC over wifi 640x480, 15FPS, 577kB/s, Webinterface doesn't expose iframe, recording set to direct to disk
Tested RDP both locally and over VPN with same result.
Full licensed version of BI.'

EDIT: Video plays just fine over RDP, but the interface becomes completely unresponsive as well as the rest of the OS. Have to force logoff.

 

[SouthernYankee]

Have you tried ui3 instead of the BI application with outdoing rdp.
I do not know the effect of rdp and playing a video.

 

[Bun-Bun]

ui3 works fine. However I can't manage camera config (like changing and testing motion settings) from ui3. Which test motion is still greyed out...

 

[SouthernYankee]

I sounds like when rdp is displaying video your cpu is at 100%. Which causes the lockup. Start the task manager then minimized it so you can see if you see it in the task bar.

Do not run your video you should be able to configure your setting.

What format is the video coming to bi.

 

[Bun-Bun]

Without video I can't test motion... which is still greyed out.

The highest I have seen the CPU% is 16%. This isn't a CPU load issue. While viewing a clip CPU goes up to 2%. But if I try to click around in task manager nothing responds and the pause button on the video takes 15-20 seconds to register. Once paused everything returns to normal.

The camera setting in BI is MJPEG.

 

[awsum140]

Switch to BVR. The CPU is bogged with encoding. Just a guess, but it sounds good to me

 

[SouthernYankee]

I do not known the rules for motion detection but does it support MJPEG.
I agree set the BVR

 

[Bun-Bun]

It is already set to BVR and direct to disk.

Like I said before the CPU is 2% when viewing the clip.

I changed from direct to disc to h264 encoding. CPU is up to 5% from 2% and still the test motion is greyed out.

 

[SouthernYankee]

How are you determining your cpu utilization?
Put a monitor,keyboard mouse on the computer. Work one problem at a time.

 

[Bun-Bun]

Task manager.

I'm mostly trying to figure out why test motion is greyed out. Direct to disc doesn't work, encoding to h264 doesn't work.

 

[fenderman]

Task manager.

I'm mostly trying to figure out why test motion is greyed out. Direct to disc doesn't work, encoding to h264 doesn't work.

disable direct to disk...i dont think it will work with mjpeg...

 

[Bun-Bun]

disable direct to disk...i dont think it will work with mjpeg...

I did, I changed to encoding h264 as I mentioned and it still doesn't work.

 

[fenderman]

I did, I changed to encoding h264 as I mentioned and it still doesn't work.

first test with another camera that supports h.264...if that doesnt work, reinstall BI...also in the long term that system is going to cost you more to run than a 100 dollar i5-3570 based system.

 

[Bun-Bun]

first test with another camera that supports h.264...if that doesnt work, reinstall BI...also in the long term that system is going to cost you more to run than a 100 dollar i5-3570 based system.

That's fine, this hardware was donated and we don't pay for electricity. Any money going into this will be focused on better cameras and running cat5/6.

I'll snag a better camera from home to try on this installation.

 

[cgtrott]

Right click, close the viewer, select clip and try again. Seems to happen when you select a different clip without first closing viewer.