Troubleshooting Help

HoosierD

Getting the hang of it
Joined
May 29, 2018
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Ventura, California
Not new to Dahua IP cams and have read the wiki 100x. Just got an IPC-B5442E-ZE to augment my system from Andy's Amazon store. Powered her up via POE switch, and all was well. Changed the IP, grabbed the MAC, reset, and all was fine. Stepped away and powered her up again and can't get an image. Tried Pale Moon, NACL,.... nothing. Did a factory reset, nothing. Tried several POE injectors, external power, nothing. Sometimes I can't get the settings tree on the left to work, sometimes I can. I've been trying to get the FW version and can't get the tab to work. What am I missing here? She worked, now she don't?
 

Grn1z

Getting the hang of it
Joined
Aug 26, 2019
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Michigan
I would take down camera and bench test it with a premade cable and a wall wart 12v plug in. Possibly needs a hard reset(take apart and press button inside case).
 
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