Unable to connect over mobile data connection

Discussion in 'Android' started by davidw3591, Feb 26, 2018.

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  1. davidw3591

    davidw3591 n3wb

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    Hi guys,

    I have a strange issue. Recently I switched to a new smartphone (OnePlus 5T, OxygenOS v5.0.3). I copied my settings of BI from my old to my new phone. All works fine when connecting to my local or a REMOTE WiFi network, (so WAN connection is working). I cannot however connect over the mobile data connection of my phone, I get the error below:

    Unable to connect. Please try again. Reason: unable to reach server

    In the connections screen of BI, I get this output:
    [​IMG]
    The 188 connection is over a remote WiFi network, no problems there.
    The bottom three 212 connections are a result after getting the error on the phone. Tried 3 times after each other, also noticed that the IP changed every time?

    I don't have issues to reach other services on my server over 4G. No issues detected with other apps.

    Any ideas?

    Kind regards,
    David
     
    Last edited: Feb 26, 2018
  2. tito9

    tito9 n3wb

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    Hello, you do not correctly type the parameters of ip or ddns on the app blueiris, post you settings and i help you for solve :)
     
    Last edited: Apr 16, 2018
  3. davidw3591

    davidw3591 n3wb

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    LAN: http://
    192.168.1.xx:85

    WAN: http://
    mydomainname.com:85

    username
    password


    Configuration should be correct since it does work over 4G to a VPN at my office. BI is on a server at home.
     
  4. fenderman

    fenderman Staff Member

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    likely related to the OS on your phone....
     
  5. davidw3591

    davidw3591 n3wb

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    Anybody else here that has a OnePlus 5T?

    Does the app make some logfiles on the phone to troubleshoot why it isn't working over 4G? If so, were could I find them?