Unable to unbind account NVR

dvrguy

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Hello there, Im currently connected to the same WIFI as the NVR and trying to unbind the current account but I am unable to do so. I will get the following error message after trying to unbind "Device version is to low"

My current model is: ERI-K108-P8

I have tried numerous times to upgrade the firmware version through Batch Control, IVMS-4200 but it keeps failing. This is the error message that I get trying to change through the browser settings
"Failed to get the upgrading progress. ". IVMS-4200 only has option for updating but then it is stuck at 0%.

Any help is greatly appreciated
 

wittaj

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Depending on what version you are on, you may have to go in steps if the newer firmware is too many ahead.

What version number are you on and what version are you trying to go to?
 
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