I'm running BI 5.3.0.3 and not have not touched it for at least 12 months. The Windows box it runs on has been upgraded as when Mircosoft pushed updates and insisted.
I can view live on my mobile (a Google Pixel 7) and I can see the thumbnails of the alerts/clips. However, when I click on them I see only a still and the video navigation controls do not have any effect.
At a guess it has been like this for a few months and Windows certainly has upgraded during that time. I upgraded to the Pixel 7 last year and everything was working. I think the Pixel 7 had a minor update late last year.
Any thoughts on what could be the issue?
I can view live on my mobile (a Google Pixel 7) and I can see the thumbnails of the alerts/clips. However, when I click on them I see only a still and the video navigation controls do not have any effect.
At a guess it has been like this for a few months and Windows certainly has upgraded during that time. I upgraded to the Pixel 7 last year and everything was working. I think the Pixel 7 had a minor update late last year.
Any thoughts on what could be the issue?