Wansview Q5 PTZ presets not functioning in BI

[Aplaceinthesnow]

I can find the camera and add it OK. I can use PTZ arrows to move the camera OK. The only thing I can't do is set up PTZ presets?
I have tried all configurations in both VIDEO CONFIG and PTZ/Control pages with no luck.
Anyone got any ideas?

This is the proof that the camera has PTZ functions:

Opening 192.168.x.xx port 554...
HTTP Get / request...
OK
ONVIF GetSystemDateAndTime
HTTP 0
Opening 192.168.x.xx port 8999...
ONVIF GetSystemDateAndTime
2021-03-16T11:00:39.000Z
Requesting device information...
Manufacturer: WVC
Model: Y3C
FirmwareVersion: 07.26100.05.04
GetCapabilities...
Querying services
Has Imaging services: /onvif/device_service
Has media services: /onvif/device_service
Has RTP_RTSP_TCP, requesting profiles
profile token Profile_token1
profile name Profile1
profile source is VideoSource_token1
profile source config is VideoSource_cfg_token1
profile token Profile_token2
profile name Profile2
profile source is VideoSource_token2
profile source config is VideoSource_cfg_token2
requesting URI for profile Profile_token1
RTSP URI: /live/ch0?token=f69be1cd6332506bdb29b326317d5378
requesting URI for profile Profile_token2
RTSP URI: /live/ch1?token=f69be1cd6332506bdb29b326317d5378
Has Event services: /onvif/device_service
Has WSPullPointSupport
RelayOutputs: 1
InputConnectors: 0
Has Device IO services: /onvif/device_service
AudioOutputs: 1
Has PTZ service: /onvif/device_service
Done

 

[wittaj]

The presets are setup within the camera GUI not within BI. BI simply calls the presets already established in the camera.

 

[Aplaceinthesnow]

The presets are setup within the camera GUI not within BI. BI simply calls the presets already established in the camera.

I disagree with that as I can set ptz presets on my other cameras via BI.

 

[wittaj]

True, but they should be set within the camera GUI for best reliability....and maybe this particular camera or its firmware version is conflicting with BI...you probably need to not use ONVIF as that is trying to pull the presets from the camera...I set all of mine up within the camera itself and have had zero problems pulling them into BI.

 

[Aplaceinthesnow]

maybe it is just this camera that will not function properly I believe it is a wansview cloud camera