Web 3.0

[drewgost]

Hi everyone, So I have 2 cameras up and running, I am having a strange issue. When I log into each camera via the Web portal, one camera gives me 5 tabs ( Live, Playback, Setup, Alarm and Logout) the other camera only has 4 tabs missing the Playback and also under Setup it only gives me the side tab Version, where the one with 5 tabs gives me Camera, Network, Event, Storage, System and Information.
Any thoughts? I am using Firefox as i do not have and cannot use Internet Explorer only Edge and i cant get Chrome to show any video
Thanks,

Drew

 

[nayr]

Firefox is going to stop working the next time it updates, for chrome you need to install and use the Dahua app for Video.. even though you have Edge installed you can still use IE

 

[drewgost]

Ill give it a try thanks Nayr

 

[drewgost]

Using windows 10 Internet Explorer is not compatible. As far as Dahua app for video cannot find in store?

 

[nayr]

Chrome App for Dahuas

IE11 is supported on Windows 7, Windows 8.1, and Windows 10. So any legacy apps that work with IE11 will continue to work even as you migrate to Windows 10.

Microsoft Edge and Internet Explorer 11 (Microsoft Edge for IT Pros)

 

[drewgost]

Nayr are you talking about the NACL Web Plug-in? thats what downloads when i click on the link download here

 

[drewgost]

Yes i launched it and all I get is a camera with a circle around it and a line through the circle

 

[drewgost]

 

[nayr]

use IE10 then, are both your cameras running latest firmware?

 

[drewgost]

Chrome App for Dahuas


Microsoft Edge and Internet Explorer 11 (Microsoft Edge for IT Pros)

Thanks I will search for the download on 11

 

[drewgost]

use IE10 then, are both your cameras running latest firmware?

Yes i just received them from Andy less than 2 months

 

[drewgost]

i have a question for you, Looking at Smart PSS under all devices it list the 2 cameras a and b and 1 NVR all different IP numbers (not public) 192.168.1.108, .109, .110> all have same Port number, is that normal to setup for viewing outside of network for some reason i can only see camera "a" not camera "b" outside of network

 

[nayr]

when you have a NVR just add the NVR to SmartPSS, adding the cameras again would be redundant

 

[drewgost]

Ok thanks This is so confusing but i am trying, thanks again Nayr!

 

[drewgost]

So i still am having a problem getting one of my cameras to show up on Smart PSS I can see it on web 3.0 I can see my garage camera

 

[nayr]

can you see it on the NVR WebUI?

Whats Web3.0 BTW? Are you just making up terminology or something?

 

[drewgost]

AHA yes I must be making that up I thought I saw that name foe logging into camera (getting dizzy) I can only see one camera logging into my NVR from IDMSS Plus

 

[drewgost]

 

[drewgost]

thats where i saw it in the manual, sorry about that. going on all day

 

[nayr]

It sounds like you dont have the 2nd camera added to the NVR yet..