Can anyone tell me what might cause recorded videos to be streamed poorly through the webserver, but buffered live streams from cameras show perfectly fine?
I have issues with the playback of recorded clips through both the UI3 interface and through the android app. Clips will generally start playing, then freeze after a few seconds, then unfreeze a few seconds later but that much further in the clip, repeat, etc. The issue seems to be somewhat random, but appears to be generally consistent at the same points within a given clip. Sometimes clips simply won't even play. However, if I open the buffered live camera streams in UI3 or in the android app, they stream perfectly. This issue exists whether I am accessing locally or remotely, and with both MP4 and BVR containers. The clips work fine when played on the host PC.
Since the live streams show the overlays, they are presumably the buffered and re-encoded streams that would ultimately be used in the video stream of any saved clips. As such, I'm at a loss as to why there would be a difference between stored clips and buffered live streams through the webserver if they're both transcoded and streamed with the same quality profile. There's no excessive CPU nor memory usage when the issue arises.
I've tried changing almost every setting that could possibly have any impact, but have had no luck. I've lowered it right down to 144p in the UI3 interface and it still has trouble, and even gives the clock icon suggesting that the network can't handle the stream, even on my local gigabit network. I can only infer that there's something being handled on the transcoding end that's different between recorded vs. buffered live streams.
Although the desktop system is not new by any stretch, is shouldn't have any issues with this. A few details:
3 x 1080p h.264 cameras monitored over RTSP, 5 fps, ~900 kbps, hardwired
Computer: 16GB ram, AMD Phenom II X6 1075T @ 3 GHz, Windows 7
Nvidia GeForce GT 630 Video card (hardware acceleration enabled, but no change with it off)
Newest BI version (updated today), but I believe the problem has existed for quite some time
UI3 in Chrome
Newest BI app for Android
Can anyone offer any suggestions?
I have issues with the playback of recorded clips through both the UI3 interface and through the android app. Clips will generally start playing, then freeze after a few seconds, then unfreeze a few seconds later but that much further in the clip, repeat, etc. The issue seems to be somewhat random, but appears to be generally consistent at the same points within a given clip. Sometimes clips simply won't even play. However, if I open the buffered live camera streams in UI3 or in the android app, they stream perfectly. This issue exists whether I am accessing locally or remotely, and with both MP4 and BVR containers. The clips work fine when played on the host PC.
Since the live streams show the overlays, they are presumably the buffered and re-encoded streams that would ultimately be used in the video stream of any saved clips. As such, I'm at a loss as to why there would be a difference between stored clips and buffered live streams through the webserver if they're both transcoded and streamed with the same quality profile. There's no excessive CPU nor memory usage when the issue arises.
I've tried changing almost every setting that could possibly have any impact, but have had no luck. I've lowered it right down to 144p in the UI3 interface and it still has trouble, and even gives the clock icon suggesting that the network can't handle the stream, even on my local gigabit network. I can only infer that there's something being handled on the transcoding end that's different between recorded vs. buffered live streams.
Although the desktop system is not new by any stretch, is shouldn't have any issues with this. A few details:
3 x 1080p h.264 cameras monitored over RTSP, 5 fps, ~900 kbps, hardwired
Computer: 16GB ram, AMD Phenom II X6 1075T @ 3 GHz, Windows 7
Nvidia GeForce GT 630 Video card (hardware acceleration enabled, but no change with it off)
Newest BI version (updated today), but I believe the problem has existed for quite some time
UI3 in Chrome
Newest BI app for Android
Can anyone offer any suggestions?
