Which video driver version for HD530 won't crash

Discussion in 'Troubleshooting' started by looney2ns, Jan 10, 2017.

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  1. looney2ns

    looney2ns Pulling my weight

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    Ok, sorry if I missed this during search. I'm under the weather and brain is fried.

    I just purchased a license for BI, Ver
    4.4.9.8
    finally got all the pieces and parts to start testing everything.

    Optiplex I5-6500 with Intel HD 530 video. 8GB of ram. Win10Pro on SSD.
    4GB Purple drive.

    With six cams recording, I can see BI ram usage start climbing immediately upon start.
    No motion or other fancy tricks setup. Direct to disc is choosen.

    2-3 hrs, BI will peak at 3GB of memory use, and lockup the computer. Screen turns grey.
    I have to hold the computer power button down to shut it down. I remember seeing something about the Intel Video driver being the culprit in this.

    It has Intel Driver 20.19.15.4531.9.29.16 currently.

    Can some please tell me which driver may solve this?
    Thanks you.
     
  2. fenderman

    fenderman Staff Member

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  3. looney2ns

    looney2ns Pulling my weight

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  4. bitNine

    bitNine n3wb

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    .4531 definitely has the memory leak issue. Upgrade to 21.20.16.4542
     
  5. looney2ns

    looney2ns Pulling my weight

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    Where are you finding this driver please? Is this for the HD 530 video chip?
     
  6. fenderman

    fenderman Staff Member

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    try the latest driver on the intel website...
     
  7. misterfredsr

    misterfredsr n3wb

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    I just updated mine by following the link fenderman put in the "Anyone seeing memory leaks in 4.4.9.4?" thread and just used the update driver.
     
    Last edited: Jan 15, 2017 at 9:19 PM
  8. misterfredsr

    misterfredsr n3wb

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    I'm also working on a clean install of win 10
     
  9. looney2ns

    looney2ns Pulling my weight

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    What is the difference between this driver 15.45.10.4542 and the one you suggested?
    I don't find this 21.20.16.4542 on intels site.
     
  10. fenderman

    fenderman Staff Member

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    Try the one from the website, what are you afraid of?
     
  11. looney2ns

    looney2ns Pulling my weight

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    Not afraid of anything, just curious as to why the version number differences.
     
  12. bitNine

    bitNine n3wb

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    looney2ns likes this.
  13. looney2ns

    looney2ns Pulling my weight

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    Got it earlier and updated. Thanks
     
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  14. curado

    curado Young grasshopper

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    Just installed the driver from this link. With this driver and 13 cameras running (8 of them H.264) it is staying under 50% CPU usage at 1080p. Previously it was maxing out the CPU with 720p at times.

    Previous (Dell or Windows Update supplied - not sure which) / new (Intel setup wouldn't auto install, so I manually installed):
    upload_2017-1-17_15-34-31.png
     
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  15. looney2ns

    looney2ns Pulling my weight

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    Well, BI has made it for 24hrs now without any hiccups. Longest run before was just under 12hrs.
    So hopefully this chapter is over. :)
    Thanks to everyone for all the suggestions.
     
    nayr likes this.