I just received a IPC-HFW4431R-Z. After install, I see the camera on my admin UI and BlueIris mobile app, but the zoom controls are not active in the BlueIris mobile app. Additionally, the zoom in and out controls are backwards on the admin UI. If I click zoom out (-) the camera zooms in. If I click zoom in (+) the camera zooms out.
I've confirmed the PTZ controls are enabled. Is there a setting I'm missing?
Thank you!
I've confirmed the PTZ controls are enabled. Is there a setting I'm missing?
Thank you!