Blue Iris UI3

[sebastiantombs]

I keep getting momentary "orange clocks". I've watched the stats for nerds and the LIVE frame offset keeps climbing. As I was watching it went from ~8000ms to over 16000ms and that's when the "orange clock" popped up for a second or two. Everything else in stats looks good to great. Delayed frames in the 3-4 range, network delay at 0000ms, bit rate at ~1MB/ps, frame size 8-12k, inter frame time is under 100ms. Stream type is H264 as are all cameras.

Any idea why that might be happening, the "orange clock" popping periodically for a second or two?

 

[bp2008]

@sebastiantombs It sounds like something is definitely wrong. The only things which trigger the orangle clock are high network delay and high player delay. I believe the two delay values are added together and if they exceed a certain threshold then the clock will appear.

So are you saying the Frame Offset counter jumped suddenly from about 8000ms to over 16000ms? If I am understanding correctly, that would mean something very strange is going on.

 

[sebastiantombs]

No, it didn't jump, it just keeps rising as I watch it a few hundred ms at a time. There've been no changes to the BI machine, network or laptop other than updating BI as they come out, I'm a lab rat I guess. I want to say t started with 5.4.5.4 or .5 but can't remember. It's not really very important or bothersome at all, just makes me wonder if I'm missing something obvious, or oblivious. All the cameras are on straight Intel for HA.

 

[bp2008]

Alright, well I have no idea what is wrong then. If you feel like pursuing it further, please record a video showing it happening with the Stats for nerds panel open, and maybe have the task manager performance tab open too.

 

[sebastiantombs]

I'll see if I can do that this evening. I've got to go get a load of 3/4 blue stone and get it on the driveway before the next set of thunderstorms rolls through later today. That's a pickup truck worth with a shovel to unload.

 

[gwminor48]

I believe it is a current issue with BI. I also get 7-10s delay on audio when viewing previous clips. Live viewing does not show the same delay. Will report to Ken.

View attachment 91101

I am getting this delay too, anyone heard more about this? Maybe I should report too if it helps generate more interest in the issue

 

[kklee]

I am getting this delay too, anyone heard more about this? Maybe I should report too if it helps generate more interest in the issue

I'm seeing this too with UI3, seems to affect Chrome and Edge, on both PC and Android. If you pause and unpause the playback, the audio works. Very odd bug. Doesn't affect BI console itself for me.

 

[MikeLud1]

BP2008,

Now we have DeepStack integrated into BI is it possible to have the alert clip preview full resolution so we can read the DeepStack tags or full resolution if you go to properties of the alert.

Thanks
Mike

 

[bp2008]

I'll see about making it happen! Follow this issue if you want to keep track of when this is completed.

 

[MikeLud1]

I'm seeing this too with UI3, seems to affect Chrome and Edge, on both PC and Android. If you pause and unpause the playback, the audio works. Very odd bug. Doesn't affect BI console itself for me.

I just upgraded to 5.4.7.10 and the audio is back to normal.

 

[kklee]

I just upgraded to 5.4.7.10 and the audio is back to normal.

Same here, upgraded to 5.4.7.10 and working fine now.

 

[marklyn]

I keep getting momentary "orange clocks". I've watched the stats for nerds and the LIVE frame offset keeps climbing. As I was watching it went from ~8000ms to over 16000ms and that's when the "orange clock" popped up for a second or two. Everything else in stats looks good to great. Delayed frames in the 3-4 range, network delay at 0000ms, bit rate at ~1MB/ps, frame size 8-12k, inter frame time is under 100ms. Stream type is H264 as are all cameras.

Any idea why that might be happening, the "orange clock" popping periodically for a second or two?

I had this happening for months. I tweaked (and tweaked) the camera settings and BI video settings to no end. Finally, very recently, I ended up buying a more updated and much (MUCH) faster router (TP Link AX6000) and all of my orange clock issues went away. I didn't realize that my trusted and tried old router (WRT1900ac) was just not powerful enough to handle all of the stuff on my network, including my cameras. By tech standards I guess that was an old (and weak) router to handle my network load.

 

[looney2ns]

I had this happening for months. I tweaked (and tweaked) the camera settings and BI video settings to no end. Finally, very recently, I ended up buying a more updated and much (MUCH) faster router (TP Link AX6000) and all of my orange clock issues went away. I didn't realize that my trusted and tried old router (WRT1900ac) was just not powerful enough to handle all of the stuff on my network, including my cameras. By tech standards I guess that was an old (and weak) router to handle my network load.

Your network should be configured so that when not viewing remotely either at home or when away, that no camera traffic goes through the switch on the router.
Simple setup: All Cameras plugged into POE switch. Bi computer plugged into same poe switch as cams. One cable from same Poe switch to the router.

 

[morrisky]

@bp2008 When viewing cancelled alerts within BlueIris, you can right click and mark as Confirmed if there was a false negative with AI integration. Is this something that is possible to add to UI3 as well or is there no API for that.

 

[rfj]

Your network should be configured so that when not viewing remotely either at home or when away, that no camera traffic goes through the switch on the router.
Simple setup: All Cameras plugged into POE switch. Bi computer plugged into same poe switch as cams. One cable from same Poe switch to the router.

Hmm, I might be missing something basic here. All my cams are connected to a PoE switch.,This switch is connected to the router. The router also has two other connections, i.e. one to a non-POE switch and one to the computer that records all the videos from the cams. So am I doing something wrong?

 

[wittaj]

@rfj - yep, do not take the camera POE switch into the router. Add a second NIC into the BI computer and run all of the cameras into one NIC and then the internet is connected to the other NIC. This will keep your cameras completely off the internet and off your router.

 

[bp2008]

@bp2008 When viewing cancelled alerts within BlueIris, you can right click and mark as Confirmed if there was a false negative with AI integration. Is this something that is possible to add to UI3 as well or is there no API for that.

It might be possible if all that needs to happen is to modify the flags field for the alert to include "AI Confirmed". I'd have to try it and I'm too busy right now, but I will make a note.

 

[rfj]

Hmn, it seems I have messed this up. I have my wireless router connected to the modem. The router has 4 1Gb connections. I have 3 of those useed, i.e.

• "server computer" which hosts BlueIris and some other programs
• 16 port PoE switch (an old Trendnet TPE-S160) which includes the cams and a few other devices
• 48 port non-PoE switch that accommodates all Ethernet ports in the house

I guess I should hook up my BlueIris "server" to the PoE switch

 

[wittaj]

But that would still have the camera traffic go through the router. You need to either VLAN your system or dual NIC the BI Computer so that the wifi router isn't routing the camera traffic and to keep them from phoning home.

 

[rfj]

I am not quite following. If the cameras and the computer are all on the same switch then why would camera traffic go from the switch to the router and then from the router back to the same switch (and then to the computer, assuming I switch the computer to the PoE switch)? I think strictly by OSI model this is what should happen but in reality pretty much every switch remembers routings and makes a direct connection. I might be completely off here as I am not a networking guy.

You mentioned a second NIC. If that helps improving things I won't hesitate adding a second NIC to the computer. I guess in this case I would have my main 2.5GbE connected to the router and a 1Gb NIC connected to the 16 port PoE (and disconnect that switch from the router). I do have some other devices on that switch, though so I am not sure how that will work out. The PoE switch is "dumb" (TPE-S160) but the 48 port switch is "smart" and I could create VLANs. But it's not a PoE so I can't connect my cams to that switch. I really need to read up on this networking stuff...