The camera and PC are connected to the Netgear router which has recently been connected to the Comcast modem/router.The IP and gateway subnet don't match.
Is the camera hooked up and go thru router or is it isolated via dual nic or VLAN?
BI and the camera ARE connected to the Netgear router. So I need to reconfigure the surveillance router ?Looks like camera is 192.168.1.xxx but it is saying your LAN is 10.0.0.xxx
Hook the BI computer to the same switch as the camera. It looks like your router isn't routing the 192 x.x.x thru it.
POEHow is camera being powered?
I’ll check the IPs is a few hours. Just to be sure, the camera should be on Static IP, correct?What is IP address of the BI computer and if it is 10.0.0.xxx and you haven't done anything for it to see 192.168.1.xxx then it won't see it.
Yes, both are connected to the same switch.If the computer and camera are connected to the same POE switch and it is an unmanged switch then BI should be able to see it.
I copied the gateway address to the camera’s IP address and I see the BI feed. Thanks for telling me those IPs need to match the static addressing.So is BI computer and camera connected to same POE switch? If the computer and camera are connected to the same POE switch and it is an unmanged switch then BI should be able to see it.