Dahua NVR Stopped sending emails

voidtemp7

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Hello!

Since May 31st Dahua NVR has stopped sending motion detection emails to my gmail. But it can successfully send Test email. Also I can access it with K-9 mail client.
I just wonder is it me or gmail? My NVR configuration looks OK to me...
Tried ports 465 and 587. Both pass test mail from NVR. But nothing about motion detection.
 

catcamstar

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Hello!

Since May 31st Dahua NVR has stopped sending motion detection emails to my gmail. But it can successfully send Test email. Also I can access it with K-9 mail client.
I just wonder is it me or gmail? My NVR configuration looks OK to me...
Tried ports 465 and 587. Both pass test mail from NVR. But nothing about motion detection.
Did you "tick" Snapshot and "Message" at the MD definition?
 

voidtemp7

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Did you "tick" Snapshot and "Message" at the MD definition?
I didn't change much about MD. I'm still receiving mobile push notifications. But I can't make emails work again. Have rebooted NVR of course.
Does Gmail work for you in few recent days?

MD.png
 

catcamstar

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Yup, as we speak still got spammed to hell :p

Only thing I did is using this IP from gmail: 173.194.79.108
 

catcamstar

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Just as a test: what happens if you create an IVS rule and tick "mail"?
 

icecoffee

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Make sure on the NVR the option to send email has tick mark on the motion rules. My NVR always lose that setting after a restart. 20210604_073516.jpg
 

tigerwillow1

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Adding to the above post, I believe you have to enable the email for each individual IVS rule (not a per-camera setting), and it takes some looking to find the "more" menu.
 
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voidtemp7

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catcamstar,
I had emails for face detection. They stopped too.

icecoffee,
I have it (please see on my screenshot in message above). I always had it set, MD emails were very important to me.

tigerwillow1,
I'm using plain video detection, not IVS. There are no rules for it (I suppose).
 

voidtemp7

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I think I've found the problem.
WTH is this?
I don't remember seeing this page at all not say changing anything on it.
Last month I have updated firmware but emails worked after that. And then they suddenly stopped coming.


I'm not sure I understand this article correctly but on that day (when emails stopped) I was messing with some access rights for some user and also tick that EVENT too. Maybe it triggered something.
 

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tigerwillow1

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I have never visited that page before today. This is what it looks like, obviously a different firmware version that yours. My emails work.

nvrTemp.jpg
 

voidtemp7

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I have never visited that page before today. This is what it looks like, obviously a different firmware version that yours. My emails work.
For some reason disarming was ON for me.
I understand it sounds like conspiracy right now. But anyway took me some time to discover it.
 
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For some reason disarming was ON for me.
I understand it sounds like conspiracy right now. But anyway took me some time to discover it.
I am so glad you posted this. I was at wits end trying to figure out why I wasn't getting email alerts for motion anymore. Like you, the "test" email worked fine. I don't ever remember visiting or even seeing the "disarming" page either. Very strange. All my disarm boxes where checked. When I unchecked email, all worked perfectly again.
 
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