Hikvision DS-2CD2135F-IS FW. V5.3.3 build 150803 locking up

[rearanger]

Hikvision DS-2CD2135F-IS FW. V5.3.3 build 150803 locking up

Encoding Version

V7.1 build 150801

Serial No.

DS-2CD2135F-IS20151108AACH

I have the above camera, units clock keeps freezing and the nvr stops recording the cam(nvr continues to record the other cams as It should)
The cam is still accessible and viewable from web interface when clock freezes.

I have tried factory reset and it still freezes after a few days. if I reboot the cam it also works for a few days.

I have another unit with sdcard only and it works fine (older firmware)

Serial No.	DS-2CD2135F-IS20150731AACH
Firmware Version	V5.3.3 build 150514
Encoding Version	V7.1 build 150613

Help!!! lol

 

[alastairstevenson]

If it really is down to the firmware, despite it being newer, you could take a chance with a downgrade from here: http://www.hikvisioneurope.com/portal/index.php?dir=Product Firmware/Cameras/DS-2CD2xx2/
Though judging from the serial number, it's a Chinese region camera that will likely revert to Chinese if you do so.

 

[rearanger]

so is there a method for pulling the firmware from the other cam???

 

[alastairstevenson]

Not really - even with access to the serial console the command shell is psh, which has no suitable commands to do that.

 

[rearanger]

ok contacted supplier best he could do was supply 5.2.5 English firmware and it may not have worked.

I have been messing around with the config of the cam and nvr

I have set the protocol to onvif on the nvr and the cam has worked for the last 3 days.

my nvr is a hik DS-7604NI-E1 / 4P V3.4.0 build 150929

What are the drawbacks of running it as onvif rather than hikvision protocol?

 

[rearanger]

Trouble is I am unable to get mult-language 5.3.3 firmware for Chinese camera.

the cam has 5.3.3 on it, but supplier is unable to supply 5.3.3 Multilanguage firmware.

 

[rearanger]

if you have 5.3.3+ multi-language why not share with all?

 

[rearanger]

Again I have hooked another one of these up to NVR with same firmware and it locks up on the hikvision protocol but seems to work fine on onvif

 

[rearanger]

just upgraded the nvr from FW 150929 to V3.4.2 build 160226 the issue seems to be resolved