Hikvision NVR DS-7600 and HIK- Connect

[ismurdegus]

Hi guys
Hope you all doing well...

I just finish to install a DS-7600 16ch with 10 x 8Mp camera in a a small warehouse.
Everything work perfect on the local network but I am going crazy trying to setup the HIK-Connect on the customer phone.

The NVR has the last firmware installed. I think 5.6....

Under the network option, hik-connect.... when I try to enable it, a small error message come up say: Please change the initial verification code
What is this and where I will find it!?

P.S
I am connecting to the NVR via Firefox on a Linux machine.

Thanks

 

[TonyR]

SADP software here.

Instructions here.

Activate and Access Network Camera User Guide

Note the "Operate via Mobile Client" at the left side of page.

 

[ismurdegus]

But this is for activate a camera...

I need enable the HIK-Connect and link to the phone app. I don't need activate a camera.

Thanks

 

[TonyR]

But this is for activate a camera...

I need enable the HIK-Connect and link to the phone app. I don't need activate a camera.

But did you read 3.1.2 Enable Hik-Connect Service via SADP and Access Network Camera User Guide in the linked PDF file above?