Hi Everyone,
I am really desperate. I had to replace Hikvision DS-7716NI-I4-16P which failed - I decided to choose Hikvision DS-7616NXI-I2/16P/S. I can't get cameras to connect. I'm getting "Network disconnected" error and no view / connection.
LAN network settings look good, it's my 192.168.17.x network and for the cameras it's the default 192.168.254.x
Cameras are Hikvision DS-2CD214. Is it possible that cameras aren't compatible? I tried both HIKVISION protocol and ONVIF, nothing helps.
What I tried so far (nothing helped):
Looks like there's networking problem, tests fail, setting IP fails. I have Wansview camera on wifi in the 192.168.17.x network and this one is visible on "online devices" list! (ONVIF) but I can't even add it, as my list of devices has 16 items and I can't delete anything from that list (why?).
I will really appreciate any suggestions.... Thank you
I am really desperate. I had to replace Hikvision DS-7716NI-I4-16P which failed - I decided to choose Hikvision DS-7616NXI-I2/16P/S. I can't get cameras to connect. I'm getting "Network disconnected" error and no view / connection.
LAN network settings look good, it's my 192.168.17.x network and for the cameras it's the default 192.168.254.x
Cameras are Hikvision DS-2CD214. Is it possible that cameras aren't compatible? I tried both HIKVISION protocol and ONVIF, nothing helps.
What I tried so far (nothing helped):
- factory reset of NVR
- factory reset of camera (I experiment with one, brand new, bought as a spare, but ones installed behave the same way)
- various network configurations: different network masks, IP ranges - random actions but really I tried everything
- connecting laptop to NVR port #2 to try to connect to the camera
- using 12345 password for the camera
- using straight and cross LAN cables
Looks like there's networking problem, tests fail, setting IP fails. I have Wansview camera on wifi in the 192.168.17.x network and this one is visible on "online devices" list! (ONVIF) but I can't even add it, as my list of devices has 16 items and I can't delete anything from that list (why?).
I will really appreciate any suggestions.... Thank you