I upgraded BI from v4 to v5 a few weeks ago. I like the new interface and nearly everything seems to be working, but I'm getting repeated timeouts using remote access from UI3. I've been using UI3 with v4 since it was released and rarely have had a problem with timeouts. I can't think of anything else that changed other than going from BI v4 to v5. This happens locally over the LAN and remotely via internet access. I used to run 1080p frame rate on UI3 with no problems. Now I can barely run 720p.
Symptom: within a few minutes of logging in with UI3, an orange clock face appears in the upper right corner of the screen. All of the camera windows freeze. After one minute, UI3 displays a yellow message box at the lower right corner of the screen and does some sort of reset. The cameras come back live. Repeat forever...
I run about 20 cameras and use UI3 to view a window of 4 to 9 cameras from one of several laptops around the house. I'm retired, and most of the time have an active Ui3 screen nearby if I'm not in my shop with the main BI console. Usually, only one UI3 session is running at a time. The timeouts seem to be more frequent (every 2-3 mins) on the least powerful laptop and less frequent (every 20-30 mins?) on more powerful i5 laptops.
The BI console is a HP i7 laptop. Most of the cameras are 1080P running at 5fps. The main (4) cameras are 4MP at 10fps.
I'm at a loss for how to fix it at this point. Any ideas?
Symptom: within a few minutes of logging in with UI3, an orange clock face appears in the upper right corner of the screen. All of the camera windows freeze. After one minute, UI3 displays a yellow message box at the lower right corner of the screen and does some sort of reset. The cameras come back live. Repeat forever...
I run about 20 cameras and use UI3 to view a window of 4 to 9 cameras from one of several laptops around the house. I'm retired, and most of the time have an active Ui3 screen nearby if I'm not in my shop with the main BI console. Usually, only one UI3 session is running at a time. The timeouts seem to be more frequent (every 2-3 mins) on the least powerful laptop and less frequent (every 20-30 mins?) on more powerful i5 laptops.
The BI console is a HP i7 laptop. Most of the cameras are 1080P running at 5fps. The main (4) cameras are 4MP at 10fps.
I'm at a loss for how to fix it at this point. Any ideas?