Recent content by Alan_Hepburn

  1. Alan_Hepburn

    Lorex model B451AJDB-E installation issues

    Hi Steve - the resolution I found was to return the Lorex unit and buy a Ring doorbell. It installed easily, and we've since added a Ring Mailbox Sensor, and a Ring camera to the setup. The downside of Ring is you need a subscription to store data on their system, but other than that it works...
  2. Alan_Hepburn

    Lorex model B451AJDB-E installation issues

    Yeah, I've tried shutting off the automatic connect, I've tried turning off my router, everything. The folks at Lorex finally got back to me - they asked for a photo of my DVM reading the output of my power supply (24V AC) and then asked for my name, address, model number, invoice number, and a...
  3. Alan_Hepburn

    Lorex model B451AJDB-E installation issues

    The problem is the doorbell won't connect to the app - I open the app and select "Add New Device". It tells me to scan the QR code for the doorbell and then it says it found the device, and displays the device ID. Then it tries to connect and fails. The app then displays a page: "Connect to...
  4. Alan_Hepburn

    Hello from a newbie

    Greetings - just joined here to get some help installing a Lorex Video Doorbell on our new house.
  5. Alan_Hepburn

    Lorex model B451AJDB-E installation issues

    Greetings, I just bought a Lorex model B451AJDB-E 2K QHD Video Doorbell and I'm having problems getting it set up. Our house does not have an existing doorbell chime so I got the chime setup from Lorex as well. I've installed the doorbell, and the wiring for the power supply (it's a 24VAC 500mA...
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