all sorted now and its defo a UK model as I checked with hikvision uk
seems the release above worked
but they should really tighten up their firmware release site as its a disgrace
spending the last 20 years working on pintables and jukeboxes and video machines using software updates...
such a shame that hikvision don't make things easy for their customers who buy authorised uk product
the units are DS-7716NI-E4/16P
got the firmware from the european portal
thanks now understood managed to update all cameras on one system today
the operating software is another issue
got two umits they need updating using the check for update on nvr says no updates but when you goto hikvision website you can download latest
then when you try to upgrade I get an...
hi there
may I ask what is the benefit of making the hikvision cameras active by using sadp program
when you can just plug them into the hikvision nvr set to record and that's it
am I missing something