Recent content by beetle123

Thank you for taking the time to reply. Unfortunately, from what I can tell, my screen is a bit different because I have the HiLook and not the Hikvision indoor unit. When I click on settings on my indoor unit, I only have 3 options in my vertical nav (call settings, wifi, and the bottom one is...

Sorry to hear you had a similar experience! I think I am close to giving up too. It blows my mind how unhelpful they are when one would assume it should just be a simple setting.

Hi there, Firstly, I want to apologise as I am not very tech-savvy so forgive me if the details I provide or terminology I use are insufficient or irrelevant! I have recently had a HiLook indoor unit and doorbell installed - model number V2.1.4 build 220905. Everything works fine on the indoor...