Yeah very loose when no power is disconnected and very easy to manipulate. Once powered up it has limited movement and usually gets stuck in the down position. I do not want to force it with the power on but seems like to motor to me.
I have a DH-SD6CE245U PTZ that will not move up and down anymore. It is roughly three months old and I have reset the PTZ several times. I noticed on the playback it was acting normal and then went into a down position of about 35 degrees. I can move it side to side and spin it. It will not...
I have contacted BI support but I am not getting a clear answer so thought I would ask the group.
I want to buy BI and have a quick question... It is my understanding that a new BI license comes with support for one year.
After one year can I purchase support and more important how? I want to...
All of this input helped me setup my camera. Finally figured it out today and got it doing what I wanted it to do. I may not be the most popular person in my neighborhood with my presets but I love what this camera can do. I will be getting more PTZs down the road.
I took the plunge and bought the DH-SD6CE245U-HNI. I am trying to figure out how to setup the auto tracking. I have 180 degrees that I would like to scan then have it follow the car or person.
I am not doing something right can someone help me?