Recent content by EmKay

Yes I believe I am mistaken. I downloaded the firmware from the Hikvision portal. Now I remember! This was the firmware that caused the problem.

Door station says "RRE" and the indoor station says "WRQ"

I can't tell from looking at he serial number. How can I tell?

Yes I believe so. Hikvision doesn't want you to buy there products from China if you live don't live there. Or from anywhere else. For obvious reasons. They might work as long as you don't upgrade the firmware. But don't count on any support from Hikvision if you do so. I had it installed by a...

I'm no expert. But you should be careful when upgrading the firmware. If you buy the device from aliexpress and one day you use the firmware from the Belgium or EU hikvision website you'll run into a lot of problems.

I had the same problem. The outdoor station was working. I can see the video image on the indoor station and the hik-connect app. But when I ring the doorbell a female voice says "calling failed". Also I couldn't change any settings on the outdoor station because it kept saying "incorrect...