Hi trempa92,
Thank you for your response and the helpful video link! I really appreciate you taking the time to assist.
Fortunately, I was able to resolve the issue by contacting Hikvision USA Support. Here’s what I did in case it helps others facing the same problem:
Installed the SADP Tool...
Hi everyone,
I have a locked DVR (model: URS-DVR7104), which is an OEM version of Hikvision (likely equivalent to DS-7104HGHI-F1). The distributor no longer exists, and Hikvision support refused to help since it’s OEM. I'm trying to reset the password using SADP Tool.
Model: URS-DVR7104
SN...