Recent content by grampadeal

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    New RCA HSDB2A 3MP Doorbell IP Camera

    I don't know if you saw my edit, but the chime has started working. There are 2 current variables, one is the new hardware and one is the latest Hikvision firmware that I flashed onto the doorbell. Regardless, it's working now, so I'm happy. Here's hoping it doesn't die in another 10 months.
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I'm in the US, in Texas. This was a brand new one sent to me to replace my faulty old one. I updated to the latest EZVIZ firmware, then flashed the Hikvision firmware, but the mechanical chime still refuses to ring. The mechanical chime worked with the dumb doorbell I had on before this. Edit...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Well I just installed the new doorbell and the mechanical chime still does not ring. Does anyone have a link to the old firmware before EZVIZ introduced the smart chime feature? I tried flashing the doorbell to use the Hikvision firmware but that didn't fix it.
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    New RCA HSDB2A 3MP Doorbell IP Camera

    My replacement DB1 is supposed to arrive today, I'm planning on installing it and will let you guys know if it fixes my mechanical chime issue. This should hopefully rule out hardware as a problem. Edit: Fedex changed the delivery date, it's getting here tomorrow. :(
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I installed a regular old-fashioned doorbell and it works fine even with the power kit installed. Shorting the wires also caused the mechanical chime to ring when the power kit was installed. The issue is the DB1, it's just not entirely clear to me if it's hardware or software/firmware.
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I shipped off my DB1 to EZVIZ yesterday, I'll keep everyone posted on return status and whether or not the chime works when the new one comes back. If it doesn't, I'll try an older firmware, but I'll need to do some digging to find out which version was unaffected by the "smart chime" feature...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Yeah I made sure to select mechanical chime when re-adding it. It was actually already selected when that page of the setup loaded, but I made sure to tap mechanical chime anyways, just to make sure. Additionally, I have the Guarding Vision app installed and connected to the doorbell and when I...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I'm not sure what the new firmware does other than 'fixing things' but it didn't fix my chime issue, unfortunately. I updated the firmware, deleted the doorbell from the app and re-added it and the mechanical chime still doesn't ring. I just got off the phone with the manager at EZVIZ, Sandesh...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I sent them my invoice on 9/24 after they determined the power kit may be the issue, they then mailed the power kit to me on 10/6 and I had it by 10/9. As noted, though, it didn't fix anything since I believe the issue to reside with the doorbell firmware or hardware.
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I had the exact same issue, my chime worked for some time then stopped suddenly.
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Yeah, I measured the voltage in VAC, most doorbells operate on alternating current in the US. I suggested the power kit to them as well when I initially reported the issue to EZVIZ tech support, they shipped me a new one but the problem remains. I don't think it's an issue with the power kit...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Will do. I'm positive the wiring and the power kit are set up correctly since the chime does indeed ring when the doorbell is shorted. When/if I have resolution, I'll post back.
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Thanks, I have an open support thread with them and I have reached back out to them, I think we're moving in the RMA direction. I'm hoping that solves the issue. I appreciate your help!
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Gotcha. The voltage measures at 0V at the chime across the Front and Trans screws and doesn't change when the doorbell button is pressed. At the doorbell itself, it measures 17V across the doorbell wires. My suspicion is the doorbell isn't closing the circuit on the chime, so the hammers...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I did - do you think I ought to try using the Guarding Vision app to reconfigure it? Is that app able to configure the doorbell?
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