Recent content by gudmundurg

Thanks again. I'll replace the power source. I'm checking if I can somehow get the seller to work with me on a solution, refund, replace or something.

Ok, worth the try. You think that can cause this behavior? Sent from my iPhone using Tapatalk

Back again on the interesting case of the ill behaving doorbell. As for the powersource, here is a pic of it. I'm using the 12V output. I understand the requirements are to have somewhere from 8-24V. Just to test it, I also tried the 8V and it behaves the same. And now for the fun part. To...

I used the Telco internet access point, (Vodafone). This was what I was thinking - but no - still in the same situation.

I just tried to the initial config by connecting to the wifi AP on my iPhone instead of the home wifi. Exactly the same behavior, doorbell connects successfully to wifi but the second phase of the config times out. Which tells me this has nothing to to with the home wifi setup. Should have...

Finally got some more time to look at this. I tried that. It is much more intuitive, allows more settings for network config and so on. Different from the one on IOS and different from Guarding Vision on android. However, that did not finish the config. Same behavior where doorbell announces...

Correct. I've not tried others apps than Guarding Vision on Android thought. Yes. And I can add it manually to the app by referring to the IP address. It answers ping. When I did the firmware install as per the steps you describe here - I did the config reset as per step 3. I see now I have a...

Thanks. I've been using an iphone to try this multiple times and always failed in the second step, hearing the doorbell announce the configuration to be successful but the app timing out when reconnecting to the home wifi. I found an old android and tried again using Guarding Vision but with...

This is the Ezviz app. :( Sent from my iPhone using Tapatalk

I've now upgraded twice, once to the latest Nelly's191216 (as suggested to upgrade to latest version for the brand). That did not help and same behavior. Then I upgraded to latest HikVision - 200321. I still don't see any config for the doorbell itself or find a way to get notifications when...

Here is what I get when clicking the hexagon in the My device screen. Don't see any PIR settings etc.

Here is the sticker from the back of the doorbell showing the model number as HNDB313-W/16G I got the doorbell on Ebay - see link here. And yes I can connect using iVMS 4200, see screenshot.

Here's how it looks. The last one is what I get when clicking "Remote configuration" I don't think I've seen that before. Think it was Unsupported device or something like that. Should I listen and upgrade? I kind of thought I would be able to get the basics to work without firmware update...

Thanks for the quick reply. I followed the guidance and that worked out well. Was able to configure the wifi and have the doorbell join the home wifi. However I seem to be in the same spot as when I manually added it do the GV app. The camera and recording is working but I don't see a way to get...

Hi all - really interesting to read through this thread, however I've not found anyone dealing with the exact problem I'm dealing with in the thread or the 101. If I missed it, sorry for the repeated post. This is my doorbell, it came in an unbranded box, got it here on ebay. I'm struggling...