Recent content by helmanfrow

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    No Audio In Saved / Downloaded Video

    As an aside, I find it kind of ridiculous that Hikvision would use an ancient, crunchy-sounding telecom codec to encode audio when the market is absolutely rife with high-quality, open-source options. This is not to say that I find it surprising. It's actually right in line with my expectation...
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    No Audio In Saved / Downloaded Video

    Unfortunately I'm not at liberty to share CCTV footage. I think I've got a leg up on the problem, however. The audio-enabled cameras are all set to encode audio with the default G.711 μLaw. Testing the files with ffprobe confirms this: I was using VLC to play back the files on my computer...
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    No Audio In Saved / Downloaded Video

    Regulations require us to record audio on certain cameras in the facility. This is one of those cameras.
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    No Audio In Saved / Downloaded Video

    Perhaps I wasn't clear. The NVR is recording audio. I can hear the audio when streaming footage in IVMS and on the browser app. The problem is that the files it creates when exporting footage do not contain the recorded audio.
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    No Audio In Saved / Downloaded Video

    Hi, all. First-time reader; first time poster. I've been struggling to extract footage from a Hikvision DS-7732NI-K4 with audio intact. So far I've tried: Downloading clips to a computer using iVMS Downloading files to a computer using the web browser UI Saving footage to a USB flash drive...
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