Recent content by John Whitfield

Yes. As explained above, the accounts are one and the same.

Yes. He'll need something. I've tried the ipad and Live View doesn't work with the camera, not even a 'download the plugin' message. Can't see how he can zoom without it either. And, no keyboard is a pain, although I see HV do one for megabucks :-). I'll let you know what he does.

Hi Alastair. Just tried it today, and yes it does. And the software has it classified as 'Strong' ! Anyway, thanks very much for the help and decryption. I don't really need any more kit, and I think the owner is going to try to use it at home, although he did tell me he only has an ipad, no...

Hi Alastair, and thanks for the quick response. While reading your comments I realised that I had been assuming that the camera FW was greater than 5.4.5, hence the suggested trick with an older camera. I've no idea why I assumed that because actually, as I said, it's 5.4.3 - so probably...

Hello, I bought a used 2CD2722FWD-IZS on Ebay. There was no admin pwd supplied, and it isn't the default. The seller doesn't know it either, and has apologised and offered a refund. He knows very little about CCTV and didn't know about the passwords. But, he also has the NVR and several...

Thanks, although I still can't find it. However, I have solved my problem. Buried deep in the FAQ on the Ezviz site I found this: How to access Ezviz Advanced Settings 1) Go to the root directory of EZVIZ Studio in your PC and find the folder named “config”. 2) Copy the file named...

Hello, I've had an NVR and 3 cameras operating for two years, and set them up via ezvizlife.com. Recently I added a 4th camera (which is working), but it doesn't show up in Ezviz Studio, so I tried logging into my account to see if I needed to add the 4th camera (and set a static thumbnail)...