Hello!
I have a same problem with my longse nvr. I have a Longse LS-N2109U, as i can read from sticker, but when i opened the device, i find out it is HI3521-nvr-v1.0.
It all started when i got from my dealer a new firmware update_nvr3521.tgz (should be ok, or compatible). I put it on USB...