Recent content by k_r_z

You may want to try to reduce the snapshot quality to medium to see if that works. Alternatively you can wait until the new fw version comes out which should be in about a month and supposedly would remove the 1MB limitation.

I found the problem/solution. One needs to limit the image quality to medium or low in the Storage -> Capture -> Capture parameters . It seems that if the JPG is <1MB its goes through, but not if >1MB. The night JPGs are <1MB and go through even in high quality.

I found the problem/solution. One needs to limit the image quality to medium or low in the Storage -> Capture -> Capture parameters . It seems that if the JPG is <1MB its goes through, but not if >1MB. The night JPGs are <1MB and go through even in high quality. Perhaps raising that limit or...

I found the problem/solution. One needs to limit the image quality to medium or low in the Storage -> Capture -> Capture parameters . It seems that if the JPG is <1MB it goes through, but not if >1MB. The night JPGs are <1MB and go through even in high quality.

I am having the same problem with 2042WD-I fw 5.4.1. I only get FTP during night. Switching to night mode during the day makes FTP work, but the images are B&W

I have the same problem on the same camera with the same firmware. FTP only works during the night. You can switch manually in the Image -> Day/Night Switch to night and you will be getting pictures during the day, but in black and white. Whom did you email? If you let me know, I will email...

I have the HIK DS-2CD2042WD-I bullet cam with firmware V5.4.1 160525 and I think there has to be a bug in the FTP functionality. The camera sends FTP snapshots (timed or event triggered) only during the night mode. I never get any jpgs during the day, but if I switch to a night mode during the...