The reason you can't move them is because the LNE9292BW-4PK is not a ptz model..
4K (8MP) Motorized Varifocal Smart IP White Dome Security Camera with 4x Optical Zoom, Real-Time 30FPS Recording and Listen-In Audio (4-pack)
Maybe try switching cables between the keystones at dmarc to ensure which part of the run is bad.
Like @SpacemanSpiff mentioned it could be that the camera is powered but there is a break in RX/TX.
POE wiki, check the pinout part