Recent content by nwiceman

Ken found the issue and the fix will be in 5.8.2.4.

Hi All, Wondering if anyone else has seen the behavior mentioned in the title? On both 5.8.1.4 and 5.8.2.2, when my spotter camera is triggered, my PTZ no longer moves to the preset. I rolled back to 5.8.0.16 and things started working again. Just wondering if there is some new setting that I...

I just installed 5.7.5.4 and am still seeing issues with my SD5A425XA. I also noticed that I'm seeing the same issue with at least one Color4K-X. In both cases, events show up in the camera web interface but not in BI.

Not to pile on but I'm seeing this issue on my SD5A425XA. I can see the events in the camera web UI but nothing in BI.

Thank you for the offer but Andy already sent it over.

A couple of additional notes: I turned off "Auto Reboot" and did another factory reset. After the reset, auto reboot was enabled again for Tue at 2 AM. When I uncheck "On" for Emergency Maintenance, I get a popup that says "It is recommended that the emergency maintenance be enabled."

I’ve had this camera for almost a year now and love it. However, I’ve had a problem where it will occasionally go offline and I have to manually intervene (power cycle camera, power cycle switch, etc.) to bring it back online. I’ve gone through many infrastructure changes to troubleshoot such...

I have the random reboot and bitrate changing issues that others have mentioned with this camera. I downloaded the latest firmware (DH_SD-Prometheus_MultiLang_PN_Stream3_V2.812.0000032.2.R.220804) from Dahua. However, when I try to extract the .ZIP, I get a popup that it's invalid. Is there...

Wow! Barely had time to get coffee before responses poured in. :) Thank you all very much, I'll get a spotter configured and adjust my rules.

Hi All, I need a little assistance with my SD5A425XA ( first and only PTZ) that I've just setup. Setup: I have two presets configured, one pointing east, and one pointing west. I have a single IVS intrusion rule configured for each preset. If my camera is pointing east and something triggers...

That is interesting and thank you both for your responses. I plan on reviving my dev work on this but would like to know if this was documented somewhere? If not, how did you know about this required response?

FWIW, I saw this as well after enabling ITCPUSH. Basically, the first time that the camera detects a plate it sends an ITCPUSH. It then keeps sending the same plate information in that push over and over and over again. I turned it on and walked away and the next thing I knew I had over a...

Thank you all for your assistance, it is very much appreciated! I have things looking better now although I'm not exactly sure what the fix was. While it was experiencing the weird splicing issue, it seemed to help when I set the exposure setting to Auto and then ran through calibration. Not...

Thank you @wittaj. I did try that (8192, 10240, 12288) earlier but did not see any improvement. I received the first one of these cameras a few months ago and it’s identical to this latest one that I’m having the issue with.

I just received the turret (5449H-ASE) version of this camera and out of the box with factory defaults and firmware, the image seems to be out of focus. I've tried the Calibrate and Default buttons on the Splicing Calibration window. Device Type: IPC-T5449H-ASE-D2-3.6mm System Version...